The danger of email
When we’re face to face with someone, our social brain is monitoring the person we’re with continually. That part of the brain is unconsciously telling us, “Well, this person is
When you are angry or frustrated, and about to send an e-mail, try this instead:
– Save the message as a draft.
– breath deeply or wait for an hour.
– Return to your email.
– Envision yourself as the recipient of the message.
– Would they think the message has a positive or negative tone?
– Revise as you see fit.
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